Privacy Policy
Who we are
We are Just A Spare LLC, a Florida Limited Liability Company, d/b/a Summer Acres RV Park LLC in Alabama. Our website address is: https://www.summeracresrv.com. Our RV park is at 20545 County Road 32, Summerdale, AL 36580 and our corporate mailing address is 3715 W Navy Blvd, Pensacola, FL 32507.
What personal data we collect and why we collect it
Direct contact by others
We usually just respond back the same way we were contacted but will use another method upon request
Contact form
We request your name and email address at a minimum to identify who we're speaking with and respond back via email. We offer to collect your phone number to call if requested and to text responses if consented to & requested.
Reservation contact info
We collect name, email, billing address, phone number (with mobile opt-in), via our reservation management system, CampSpot, when a reservation is booked. We only use the data for preventing fraud or communicating about things that can affect their reservation at our campground (if the method has opted in).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with / Where we send your data
- We use CampSpot and their card processing company CardPointe to handle your reservation info including bulk texting & emails
- Google Analytics for tracking visitors on our website
- Google Maps for maps on our website
- Gmail (Google) for emails
- Grasshopper (GoTo) for calls & individual texts
- Facebook/Instagram (Meta) for messages via our social media profiles & ads sometimes
Customer information is never shared with third parties/affiliates for marketing/promotional purposes. Mobile opt-in information and consent are not shared with anyone for any purpose, and are excluded from any other sharing we may be doing.
See each of the listed companies' legal and privacy policies for details on how they handle your data for us. We do ensure service providers adhere to similar privacy commitments & only share data that is needed for the service(s) they are providing for us.
Messaging Terms of Service
These terms are specific to text messages (SMS/MMS/RCS) but are also generally applicable to other contact methods:
- Our contacts can expect to receive these types of messages
- responses to received messages
- updates about their reservation
- alerts about things affecting the campground (if potentially applicable to current/upcoming booking)
- Users can expect to receive messages 1 to 5 times a month or as needed based on their interactions or reservations.
- Message & data rates may apply.
- Contact us to request that you don't want to be contacted via a specific contact method or all contact methods. Just ask and we'll make sure to help. To be formal about it you can send these keywords via text message:
- STOP to opt out of messages from Summer Acres RV Park
- HELP to get a response asking to explain what we can help you with. Mentions to call if it's urgent and to check our website summeracresrv.com
- APP to get the CampSpot app link as well as instructions on how to find our RV Park via the app or campspot.com
- MAPS to get a Google Maps link & the full street address to our park
- The latest version of our privacy policy can be found at https://www.summeracresrv.com/privacy-policy/.
How long we retain your data
If you submit our website contact form, we'll retain a copy in our server(s) logs for 30 days.
Communications are usually kept by us indefinitely but our service providers may automatically purge data sometimes.
What rights you have over your data
If we have your data, you can request to receive a file or list of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Email us via admin at summeracresrv.com.
What measures do we use to protect your data
- We insist on having encryption fully in place to secure connections between the systems hosting your data
- We have access controls & policies established to limit who & what devices can access your data to only those authorized
- We regularly audit our systems & procedures to ensure compliance with the current Payment Card Industry Data Security Standard (PCI DSS) & other data protection policies